Business Process Management

Outsourcing means minimizing your expenditure and maximizing your revenue. It improves speed, efficiency and service and increases customer satisfaction.

Our relentless focus on quality and a deep understanding of customer needs plus a proven record of operational excellence will take your business to the next level.

Customer Interaction Services

Our sustained commitment to deliver the best outsourcing solutions ensures you the ability to retain your most valuable customers while bringing in newer customers.

Our business process services enable you to focus on business growth, and experience more profit and more satisfied customers.

Our state-of-the-art ensemble of technology and services in the offshore call center and Business Process outsourcing domain is designed to gather, integrate, personalize and manage customer knowledge and content across every channel of client communication.

Our social networking management services ensure your business reaches every corner of the online marketplace, extending well beyond the usual brick-and-mortar local market.

Through our offshore business affiliates, Future Products, Inc. can provide your business with the competitive advantage that results from lower costs and greater productivity.

Inbound/Outbound Calls

Out-of-office call processing, inbound sales call processing, inbound customer services, outbound awareness campaigns, outbound and research calling.

Online Presence

Website development, website management, database management, and data entry including medical, dental, and insurance forms processing.

Social Networks

Social Network campaign development and management to create and maintain a positive online image through direct interaction.